Woman lounging in a pool on resort

Pink Palm Travel

Frequently Asked Questions

FAQs

About Pink Palm Travel

What is Pink Palm Travel?

Pink Palm Travel is a luxury travel agency based in Toronto, Canada, serving clients across Canada and the United States. Founded by Jennifer Gaskell, a Certified Travel Counsellor (CTC) and Sandals Certified Specialist, Pink Palm Travel curates premium Caribbean vacations with high-touch service and insider access to Sandals and Beaches Resorts.

Who does Pink Palm Travel serve?

We work with couples, families, honeymooners, solo travellers, dive groups, golf groups, and anyone seeking expert Caribbean guidance—especially travellers looking for effortless luxury at Sandals or Beaches Resorts.

What destinations do you speciaize in?

Pink Palm Travel specializes in:

Sandals Resorts (all islands)

Beaches Resorts in Jamaica & Turks & Caicos

Antigua

Bahamas

Barbados

Curacao

Grenada

Jamaica

Saint Lucia

St Vincent and the Grenadines

Luxury Caribbean cruises

Sandals and Beaches Resort Expertise

Why book Sandals or Beaches with Pink Palm Travel?

Booking with Pink Palm means you get:

  • Direct relationships with resort teams
  • Insider guidance based on personal stays
  • Room category expertise
  • Resort matching to avoid disappointment
  • Priority monitoring of new promotions
  • Group perks & hosted experiences
  • Special occasion coordination
  • 24/7 support before, during & after travel

Most importantly:

You never pay extra. You receive the same price as booking direct—with MORE expertise.

Do you charge service fees for Sandals or Beaches bookings?

No. Never.
Pink Palm Travel charges zero service fees for Sandals and Beaches vacations.

You pay the same rate as booking directly—but you gain:

  • Expert recommendations
  • Ongoing promo checks
  • Price adjustments if promotions improve
  • Support with flights, transfers, requests, & room selection
  • Personal concierge-style service
Do you watch for promotions?

Yes. This is one of Pink Palm Travel’s biggest advantages.
We monitor the following weekly:

  • Resort promotions
  • Group offers
  • Sandals Select Rewards offers
  • Seasonal flash sales

If a better promotion becomes available and your booking qualifies, we will apply it.

Are Sandals & Beaches truly all-inclusive?

Yes—100%. Your stay includes:

  • All dining (no limits)
  • Premium liquor
  • Non-stop entertainment
  • Watersports including snorkeling & scuba
  • Land sports
  • Transfers
  • Tips & gratuities
  • Wi-Fi
  • Fitness centres
  • Beautiful beaches & pools

There are no hidden fees.

Which Sandals Resort is best?

It depends on your travel style.
Pink Palm Travel specializes in matching you with the perfect resort:

  • Most romantic → Sandals South Coast
  • Most social → Sandals Ochi
  • Newest → Sandals Saint Vincent
  • Best beach → Sandals Negril / Grande Antigua
  • Best suites → Sandals Royal Barbados
  • Overwater bungalows → South Coast & Royal Caribbean

You’re never just picking a resort—you’re picking the right resort.

Which Beaches Resort is best for families?

Beaches Turks & Caicos → Best beach + most variety

Beaches Negril → Best for young kids

Working with Pink Palm Travel

Do you charge planning fees?

Pink Palm Travel does charge planning fees for:

  • Custom itineraries (non-all-inclusive)
  • Europe, Asia, South America
  • Honeymoon planning outside Sandals/Beaches
  • Cruises (selected cruise lines)
  • Destination weddings
  • Groups outside Sandals/Beaches

But again:

Sandals & Beaches clients pay no service fees.

Do you book flights?

Yes. Pink Palm Travel books flights through:

  • Air Canada Vacations
  • WestJet Vacations
  • U.S. carriers
  • Tour operator packages

Seat selection, upgrades, and flight management are included.

Do you offer travel insurance?

Yes. Insurance is recommended to protect your trip. Options include:

Cancel for Any Reason

Cancellation

Emergency medical

Trip interruption

What is your planning process?

Travel Intake Form or Discovery Call

Personalized Sandals/Beaches recommendations

Quote presentation with room options & promos

Booking & deposit handling

After-booking concierge service

Pre-departure info & Travefy itinerary

In-destination support

Welcome home call + future planning

Do I pay more by booking with a travel advisor?

Sandals and Beaches guarantee price parity.

You get Pink Palm Travel’s expertise at no additional cost for Sandals and Beaches resort bookings.

Group Travel and Special Occasions

Do you plan group trips to Sandals and Beaches Resorts?

Yes—group travel is a Pink Palm signature service.
We plan:

Golf groups

Hosted Pink Palm groups

Destination weddings

Social groups

Family reunions

Incentive or corporate groups

Scuba groups

Do you help with celebrations?

Absolutely.
We coordinate:

  • Birthdays
  • Anniversaries
  • Proposals
  • Honeymoons
  • Babymoons
  • Vow renewals
  • Engagement surprises

Resorts receive notes and prepare special touches for your arrival.

Booking and Trip Details

When should I book?

For best availability:

Beaches (kids’ holidays) → 10–14 months

Sandals → 9–12 months ahead

Holidays & peak season → 12–18 months

Can I make payments? Or create a payment plan?

Yes. Deposits secure your room, then final payment is typically due 45–60 days before travel. We are happy to work with you to add payments to your booking when it's convenient for you.

What is the deposit for Sandals/Beaches?

Usually $400 USD per room, unless it's a special room category like overwater bungalows or large villas.

Why Pink Palm Travel?

What makes Pink Palm Travel different?

Firsthand resort experience

Strong Sandals & Beaches relationships

Boutique, luxury-level service

No fees for Sandals/Beaches

Proactive promo checks

Highly responsive communication

Personalized room matching

Knowledge of accessibility, dietary, and family needs

Travel insurance expertise

Concierge-style support throughout

Clients consistently describe Pink Palm as:
“Effortless, luxurious, personal, and stress-free.”